Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Your privacy is important to us, and it is PuzzleDepot.com's ("PuzzleDepot") policy to respect your privacy regarding any information we may collect from you across this website and other sites we own and operate.

Information We Collect

Server Logs Data

When you visit any of our websites, our servers may automatically log the standard data provided by your web browser. This data is considered "non-identifying information", as it does not personally identify you on its own. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data

We may also collect data about the device you are using to access our website(s). This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information, such as your:

  • Name
  • Email address
  • Social media profiles
  • Payment information (for premium services)

This data is considered "identifying information", as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

How We Use Information

We collect information by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You are free to refuse our request for this information, with the understanding that we may be unable to provide you with some of your desired services without it.

We may use a combination of identifying and non-identifying information to understand who our visitors are, how they use our services, and how we may improve their experience of our website in future. We do not disclose the specifics of this information publicly, but may share aggregated and anonymised versions of this information, for example, in website and customer usage trend reports.

We may use your personal details to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the "unsubscribe" instructions provided alongside any promotional correspondence from us.

Data Storage and Security

The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.

We only retain personal information for as long as necessary to provide a service, or to improve our services in future. While we retain this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

If you request your personal information be deleted, or where your personal information becomes no longer relevant to our operations, we will erase it from our system within a reasonable timeframe.

Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our puzzle games, we may set cookies to save your game progress, preferences, and statistics. These cookies help provide a better gaming experience by remembering your settings and achievements.

Third-Party Services

We use third-party services for:

  • Website analytics
  • Advertising and marketing
  • Payment processing
  • Content delivery and hosting

These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.

Advertising

Advertisements are sometimes targeted and served to particular users and may come from third party companies. These third party companies include ad networks, ad agencies, and ad technology vendors. Third party ad vendors we work with include but are not limited to: AdBridg, AdPushUp, A9, AppNexus, bRealTime, Carambola, Conversant, DistrictM, Ezoic, Index Exchange, OpenX, LiveRamp, PixFuture, Pubmatic, Rubicon, Sovrn, TripleLift, Sharethrough, RhythmOne, UnderDog Media, Google GAM/AdX, Google Open Bidding, and Google Adsense.

The Ezoic Privacy Policy applies to the primary advertising system used on our websites.

When you use our website, we share information that we may collect from you, such as your email (in hashed form), IP address or information about your browser or operating system, with our advertising and data partners. These partners may use this information to create a link between your browser and information in their databases for the purpose of enabling interest-based content or advertising throughout your online experience.

External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Children's Privacy

This website does not knowingly target users under the age of 18, or collect personal information from children. As a parent/guardian, if you believe your child is participating in an activity involving personal information on our website, and you have not received a notification or request for consent, please contact us using the information below. We do not use your supplied contact details for marketing or promotional purposes.

Your Rights

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.

You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

This policy is effective as of January 15, 2023

Contact Us

If you have any concerns or questions about how we handle your data and personal information, feel free to contact us.

PuzzleDepot.com, LLC
A subsidiary of Puzz.com, LLC
4800 Whitesburg Drive, Suite 30-131
Huntsville, AL 35802

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